Make a Booking
Save 20% or more! See our discount page for details.
Our tours are different. They are so different that booking one of them cannot be a simple procedure.
- Step 1. Click here to make an enquiry, or send us an email or phone us.
- Step 2. Pay a $150 deposit (non-refundable) or pay in full. Bank transfer preferred. Please ask for our bank details.
- Step 3. Read all the relevant information.
- You must read our Bushwalking Essentials document. This is new so we'd like feedback as to how we can make it better.
Reading this is so important that we'll give you a 100% refund, if you ask for it within 7 days of receiving the Guide.
- For more detailed information, see our Bushwalking Guide. If you prefer, we can
email or snailmail it to you.
- You should read our General Information sheet. This describes things like how we rate the level of difficulty of the different trips, our cancellation fees and our transport arrangements. (Don't worry about the booking form on the sheet. It has been replaced by the online version.)
- We have seen many people come to grief by not having insurance, and by insurance we mean more than just having a policy of some sort. We strongly recommend that everyone who comes on one of our trips reads our Travel Insurance document.
- Every trip is different. If you haven't already downloaded the PDF trip notes for your trip, we'll email (or snailmail if you prefer) them to you.
- Step 4. You need to fill in and return our registration form, preferably after you have read the Bushwalking Guide. We will also email or post you a copy of the agreements as they require a hand or electronic signature. Please read them carefully.
- Step 5. Pay any balance which is due. Full payment must be received
- four months prior to departure to qualify for the 20% four month advance purchase discount.
- three months prior to departure to qualify for the 15% three month advance purchase discount.
- two months prior to departure to qualify for the 10% two month advance purchase discount.
- 45 days prior to departure or at the time of booking whichever comes later if no advance purchase discount applies.
- Your booking is not final until when we have received both the completed registration form and the final payment.
Overseas Trips
The above conditions apply only to our Australian trips. Our overseas trips have different registration forms and additional information. Please see our Overseas Booking page and download the information for the trip that interests you. Or go direct to our Overseas Trip Registration Form.
Australian Cancellation Fees
If you need to cancel your holiday, you need to notify us in writing. The cancellation will take effect the day it is received and a cancellation fee will be levied as follows.
- $150 for cancellations received more than 60 days prior to departure.
- 25% of the tour cost for cancellations received 36-60 days prior to departure.
- 50% of the tour cost for cancellations received 29-35 days prior to departure.
- 75% of the tour cost for cancellations received 21-28 days prior to departure.
- 100% of the tour cost for cancellations received less than 21 days prior to departure.
Overseas trips each have their own cancellation fees.
Travel Insurance
We strongly recommend that you take out travel insurance to cover yourself against the possibility of substantial financial loss. An emergency evacuation could cost you more than $3000. Last minute cancellations can mean loss of both the price of your airfare and the cost of the trip. This makes it extremely important to obtain travel insurance as soon as you book. Accidents can happen to anyone. If you cannot find a good policy, ask us for our recommendation.
Note. It is illegal for a domestic travel insurance policy in Australia to cover anything that could be covered by medical or ambulance insurance. This leaves a grey area as with a sprained ankle. Most medical or ambulance insurance would not cover an evacuation for a sprained ankle but if you can't walk, you'd need an evacuation. That's why it is important to make sure that whatever insurance you have covers you for this kind of event.
share